ENG 4


PAMANTASAN NG LUNGSOD NG VALENZUELA
Poblacion II, Malinta, Valenzuela City

COLLEGE OF EDUCATION
Department of English


COURSE SYLLABUS
Course Title
Speech and Oral Communication for Business Students
Course No.
ENG 4
Course Component
General Education

COURSE DESCRIPTION.
This course examines the communicative use of the English language in various forms of spoken interactions. It specifically points out to the need for business students to negotiate, interpret, and express meanings by identifying context-specific demands of language use in the workplace.

COURSE OBJECTIVES.
By the end of this course, students should be able to:
1.     Describe the nature and process of speech communication and its vitality in the negotiation, interpretation, and expression of ideas.
2.     Use accurate and fluent language in the different forms of spoken interactions.
3.     Communicate in the English language effectively.
                                    
COURSE FORMAT.                   
This course uses oral communication activities for the effective use of the English language.

COURSE REQUIREMENTS.
Oral Communication Activities           -                       40%
Research / Case Studies                    -                       30%
Professional Readings on the             -                       20%
            Topics Related to the Course
Written Examinations (Midterm          -                       10%
            and Final Term

COURSE POLICIES.
On Attendance
1.     The university rule on attendance shall be applied to any student enrolled in a three-hour/one and one-half lecture class that is 54 hours of 18/36 sessions inclusive of major examination and class suspensions.
2.     The student who incurs three consecutive/six absences accumulating to 9/18 contact hours shall be dropped from the class roll.
3.     In cases where health condition is at stake, the student shall be given consideration provided that a medical certificate signed by the attending physician and a letter of excuse signed by the parent/guardian are presented.
4.     No student shall be given consideration vis-à-vis policy 2 on attendance. Other concerns shall be addressed directly to the faculty handling the course.

On Course Work
1.     The student shall be expected to listen and participate during formal lecture-discussions or any teaching and learning activity designed to meet the requirements of the course.
2.     The student shall demonstrate resourcefulness in the absence of sufficient titles in the university library when assigned to undertake research work.
3.     The student shall be expected to conduct research work using learning support materials on/off campus.
4.     For library linkages, the student may request an endorsement letter from the college/university librarian to conduct library research off campus.
On Academic Dishonesty
1.     Academic dishonesty shall not be tolerated.
2.     Plagiarism is a grave offense and when caught in any means shall be given a grade of 5.00.
3.     The student shall be required to use appropriate in-text citations either in MLA or APA referencing style to avoid plagiarism particularly papers downloaded from the web.
4.     The student shall observe appropriate in-text citations in lifting sources from print titles.

COURSE OUTLINE.

A. Foundations of Business English
1.    The Importance of English in Business
2.    The Subject Areas of Spoken Business Communication
3.    The Basic Forms of Organizational Communication
4.    The Barriers of Communication
5.    Research and Case Studies
B. Public Communication
1.    Nature of Public Communication
2.    Informative Speech
3.    Lecture Forum
4.    Symposium
5.    Types of Speeches
6.    Speech Preparation
7.    Informative Speeches
8.    Persuasive Speeches
9.    Sales Presentation
10.  Case Presentation
C. The Flow of Information in Organizations
1.    Formal Communication Channels
2.    Informal Channels
D. Ethical Communication in the Workplace
1.    Violating Business Ethics
2.    Achieving Ethical Behavior
3.    Five Common Ethical Traps
4.    Goals of Ethical Business Communication
E. Business Reports and Proposals
1.    The Research Process for Business
2.    Informational Reports and Analytical Reports
F. Communicative Skills for Business Purposes
1.    The Art of Conversation
2.    Making Announcements
3.    Using the Telephone
4.    The Interview
5.    Preparing an Oral Talk
G. Small Group Communication
1.    Panel Discussion
2.    Meeting
3.    Round Table Discussion
4.    The Open Meeting
5.    Other Presentation Formats
H. Successful Communication in the New Workplace
1.    Heightened Global Competition
2.    Flattened Management Hierarchies
3.    Expanded Team-Based Management
4.    Innovative Communication Technologies
5.    New Work Environments
6.    Increasingly Diverse Workforce
7.    Thriving in the Age of Knowledge

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Case Study Presentation Rubric

Criteria
Level 4 : 10Points
Level 3 :8Points
Level 2:6Points
Level 1:4Points

Knowledge / Understanding

-knowledge of issue is exceptionally accurate and is explained clearly and effectively during explanation using details and little reliance on notes
- issue is accurately explained and  uses many details and various sources in presentation with some reliance on notes
- issue is explained with some accuracy but need more details and more variety in sources and less reliance on notes
-issue needs to use more accurate information and details or examples
-heavy reliance on notes during presentation

Thinking /Inquiry


-exceptional critical comments and analysis of issue / interpretations / impact /  effect / using details, insight, evidence from essay and comprehensive thought
-proficient critical comments and analysis of issue /interpretations and impact using many details and evidence and some insight
-some critical comments given to issue and effects
- more details, insight and critical thought needed
-lack of critical or analytical thought in comments and little to no insight used

Communication


-exceptional delivery and timing of information
-exceptional discussion initiated and maintained  to further student learning

-proficient delivery and timing of information
-proficient discussion started and maintained
-delivery and timing of information needs to be more smooth (too much reading)
-more active interaction and discussion
-poor delivery and timing of information
-discussion needs to be more controlled and dynamic

Application


- discussion questions are exceptionally insightful
- presenters make critical conclusions and connections in feedback and answering questions
- powerpoint is exceptionally detailed, organized, logical and includes images, clear and large font
- discussion questions are insightful
- presenters make clear conclusions and connections in feedback and answering questions
- powerpoint is detailed, organized, logical and includes images, clear and large font
- discussion questions are clear but need more insightful
- presenters need to make clearer conclusions and connections
- powerpoint is somewhat organized and includes some images
- weak discussion questions that that lacked any insight
- weak conclusions and connections
- powerpointneeds to be more organized and logical
Comments / Mark